What is the purpose of a phone screen?

Wade and Wendy asked me the purpose of a phone screen and I gave the following answer…

“A phone screen is generally perceived as an effort to gauge the qualifications and interest of a candidate. However, I see it as more than that, especially when representing a client. A phone screen is an opportunity to make an indelible mark on someone we might hire, someone who might refer a candidate, someone who might consume the products or services of our client and someone who may rave about the recruitment experience so much that their testimonial on social media serves as a recruiting vehicle in and of itself.”

Such was the beginning of an intriguing blog post debating what chatbots can deliver in lieu of a human. I found the article fascinating. Click here to read it for yourself.

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