Big Brother in the Office

How far will companies infringe on their worker’s privacy for the sake of efficiency? Now, and in the very near future, companies will take corporate surveillance to a whole new level. What I discuss in this podcast goes well beyond reading your emails or monitoring your chats on Slack. Tune in now to see what I mean. | This podcast, for the most part, was recorded live at the Hacking HR forum in Atlanta. If you want to learn more about the future of work from people much, much smarter than I, check out their YouTube channel: www.YouTube.com/hackinghr

About the host:

Over the past decade, Jim Stroud has built an expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online research, competitive intelligence, online community management and training. He has consulted for such companies as Microsoft, Google, MCI, Siemens, Bernard Hodes Group and a host of startup companies. During his tenure with Randstad Sourceright, he alleviated the recruitment headaches of their clients worldwide as their Global Head of Sourcing and Recruiting Strategy.  He now serves ClickIQ as its VP, Product Evangelist.

.

Links related to this podcast:

Jim Stroud, Bruce Willis and Talent Acquisition

I was privileged to be a featured speaker on the ClickIQ Academy discussing current events and how they relate to the recruitment industry. Good times! Tune in to hear all the fun.

Topics include: 

  • How Bank of America increasing their minimum wage may have some unintended consequences
  • What IBM’s ability to predict whether someone is leaving – via AI – means for employees
  • Whether AI can be truly unbiased, and if it can be more or less human than humans
  • How a restaurant chain accidentally discriminated against certain communities
  • Why New York State barring marijuana testing is as much about a talent shortage as it is about relaxing drug laws

Please like, share and comment on this post. Thanks in advance.

😉

Mo’ Data, Mo’ Problems – Living in the Age of Big Data

If you want to learn something truly fascinating that you might not have considered before, go to your favorite search engine and look up the phrase, “big data is a civil rights issue.” As you scan through the search results and glean tidbits of data from the descriptions, or skim the various articles, you will no doubt see that the world is sitting on a powder keg of outrage. Algorithms and automation threaten to divide my country more profoundly than any political unrest around civil war statues, rumors of Russian collusion or fake hate crimes ever could. Indeed, when it comes to racial disparity in terms of opportunity or various life advancements, nothing is more injurious than the unintended consequences of machine learning. When I consider the effects on society and the labor market, I shudder at the pending reality of it all.

Just over a year ago, I wrote an article on big data and speculated on the societal implications. I called it “This is Why Big Data is a Civil Rights Issue.” Now, in this podcast, I am revisiting that topic and going a bit deeper in my analysis. This report told in 3 parts is…

  • BIG DATA, BIG BIAS – Where I explore the unintended consequences of so-called “unbias” algorithms.
  • BIG DATA, BIG MONEY – Where I look at how much money data brokers are making off of my privacy and the incentive they have to go even further.
  • BIG DATA, BIG ESCAPE – Where I consider my options, after learning more about my lack of privacy on the internet.

Stay tuned, for a very special report

About the host:

Over the past decade, Jim Stroud has built an expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online research, competitive intelligence, online community management and training. He has consulted for such companies as Microsoft, Google, MCI, Siemens, Bernard Hodes Group and a host of startup companies. During his tenure with Randstad Sourceright, he alleviated the recruitment headaches of their clients worldwide as their Global Head of Sourcing and Recruiting Strategy.  He now serves ClickIQ as its VP, Product Evangelist.

 

Links related to this podcast:

Music related to this podcast:
.

► Music Credit: Dj Quads Track Name: “It’s Near” Music By: Dj Quads @ https://soundcloud.com/aka-dj-quads Original upload HERE – https://www.youtube.com/watch?v=UI79n… • Music promoted by NCM: https://goo.gl/fh3rEJ

► Music Credit: LAKEY INSPIRED Track Name: “That Girl” Music By: LAKEY INSPIRED @ https://soundcloud.com/lakeyinspired Original upload HERE – https://www.youtube.com/watch?v=RlVfB… Official “LAKEY INSPIRED” YouTube Channel HERE – https://www.youtube.com/channel/UCOmy… License for commercial use: Creative Commons Attribution 3.0 Unported “Share Alike” (CC BY-SA 3.0) License. Full License HERE – https://creativecommons.org/licenses/… Music promoted by NCM https://goo.gl/fh3rEJ

►Royalty Free Music | Dreams [Hip Hop Rap Beat] No Copyright https://www.youtube.com/channel/UCIe5… provided by CFM: https://cfmfreemusic.com

► “KV – Look” is under a Creative Commons license (CC BY 3.0) Music promoted by BreakingCopyright: http://bit.ly/2Qpp4mx

►  ♫Music By♫ ●DJ Quads – Road Trip ●Song – https://youtu.be/vVP09S6LWQA ●Follow DJ Quads – http://smarturl.it/dj-quads

► future james – lifecouldbeadream
free download: https://theartistunion.com/tracks/544754 where we took the picture? location is: west coast, Iceland – Beats by talented future james – Support the artist: SC = https://soundcloud.com/jamesasilo IG = https://www.instagram.com/ohhhitsjames/ TW = https://twitter.com/ohhhitsjames

► ♫Music By♫ ●DJ Quads – The Society ●Song – https://youtu.be/rUuf2zehB80 ●Follow DJ Quads – http://smarturl.it/dj-quads

► ♫Music By♫ ●DJ Quads – Show Me – https://youtu.be/QnB9nGEr3KM ●Soundcloud – https://soundcloud.com/aka-dj-quads ●Instagram – https://www.instagram.com/djquads/ ●Twitter – https://twitter.com/DjQuads ●YouTube – https://www.youtube.com/user/QuadsAKA

► ♫Music By♫ ●DJ Quads – Early ●Song/Free Download – https://youtu.be/mQqrvfgCrTU ●Follow DJ Quads – http://smarturl.it/dj-quads

► Music Credit: Dj Quads Track Name: “A Coffee To Go” Music By: Dj Quads @ https://soundcloud.com/aka-dj-quads Original upload HERE – https://www.youtube.com/watch?v=_WrH9… • Music promoted by NCM: https://goo.gl/fh3rEJ

So, machines are firing people now?

26 | Have you ever been fired from a job before? If so, I imagine it was during an awkward in-person meeting between you, your boss and somebody from the HR department. Today, however, we live in a different era and companies are using machines to fire employees, without input from management. Don’t believe me? Tune in and I’ll share an example of what may be a sign of things to come.


Listen to this podcast on Anchor.fm.

Subscribe to this podcast via your favorite podcast platform!

About the host:

Over the past decade, Jim Stroud has built an expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online research, competitive intelligence, online community management and training. He has consulted for such companies as Microsoft, Google, MCI, Siemens, Bernard Hodes Group and a host of startup companies. During his tenure with Randstad Sourceright, he alleviated the recruitment headaches of their clients worldwide as their Global Head of Sourcing and Recruiting Strategy.  He now serves ClickIQ as its VP, Product Evangelist.

PODCAST TRANSCRIPT

Have you ever been fired from a job before? If so, I imagine it was during an awkward in-person meeting between you, your boss and somebody from the HR department. Today, however, we live in a different era and companies are using machines to fire employees. Don’t believe me? I’ll share an example of what may be a sign of things to come, right after this…


I have a question for Talent Acquisition Managers, how many jobs do you advertise a year? 100? 500? 10,000 or more? If so, let me give you a tip on how to maximize your job adverting budget. And that tip is, ClickIQ.

ClickIQ’s automated job advertising platform manages, tracks and optimizes the performance of your job advertising in real time, focusing your money where it’s needed most to reach both active and passive job seekers across Indeed, Google, Facebook, Instagram and an extensive network of job boards.

So, talent acquisition managers, if you want to make sure you are getting the most value out of your job advertising budget, I highly suggest you check out ClickIq online at www.clickiq.us. Or, you can email me directly. My email is jim at-click-dot-us

That’s right! I was so impressed by the technology behind ClickIQ that I joined the company. I think you will be impressed as well.Again, on the web – www.clickiq.us or email me directly jim at-click-dot-us.

You’ll be glad you did.

The popular blog – “The Verge” obtained documents showing how Amazon used a computer system to automatically track and fire hundreds of warehouse workers for failing to meet productivity quotas.  While not every decision was made by a computer system, the documents — included a signed letter by an Amazon attorney describing the system — reveal how deeply automated the process really is.

“Amazon’s system tracks the rates of each individual associate’s productivity,” reads the letter as quoted by The Verge, “and automatically generates any warnings or terminations regarding quality or productivity without input from supervisors.”

Let me quote a bit more from that Verge article.

Critics see the system as a machine that only sees numbers, not people. “One of the things that we hear consistently from workers is that they are treated like robots in effect because they’re monitored and supervised by these automated systems,” Mitchell says. “They’re monitored and supervised by robots.”

The system goes so far as to track “time off task,” which the company abbreviates as TOT. If workers break from scanning packages for too long, the system automatically generates warnings and, eventually, the employee can be fired. Some facility workers have said they avoid bathroom breaks to keep their time in line with expectations.

The idea of being fired by a machine is more than a little unnerving to me. It just seems so… cold and unprofessional. I would feel the same way about firing people by text message, which is something that has already occurred on multiple occasions. Case in point…

Firing people with an algorithm is one thing and by text is another. However, can you imagine laying off 160 people via email?

Yahoo reports: Back in 2012, Financial firm Aviva Investors accidentally fired its entire staff by email. The form-letter style email spelled out the requirements of the employees’ confidentiality agreement, and included the line “I would like to take this opportunity to thank you and wish you all the best for the future.” Of course, the email was meant for one specific person who was leaving the company, but an awkward computer mistake led to the message being sent to everyone in the company.

The electronic communique didn’t specifically tell workers that they were fired, and after about a half hour, a second email went out apologizing for the mistake and clarifying that no one was fired. Still, for a lot of employees, those had to be a nerve-wracking couple of minutes considering that the U.K.-based Aviva announced earlier that year that it would be eliminating 160 positions — about 12% of its total workforce.

Firing by algorithm, text or email, is all so very rude, I think and The Emily Post Institute agrees with me. For those who don’t know, the Emily Post Institute maintains a 25 book collection; conducts seminars and trainings; and partners with businesses and non-profit organizations to bring etiquette and manners to a wide audience. According to them, one should never text to inform someone of sad news or to end a relationship. Such news should be delivered in person or by phone.

So, culturally, we know what is proper. But what about legally?

Alison Doyle is the job search expert for The Balance Careers and one of the industry’s most highly-regarded career experts. She has been recognized by Forbes as one of the Top 100 Websites For Your Career and in my opinion, one smart cookie. Concerning today’s topic, she has this to say…

“Unless you are covered by an employment contract or state law that stipulates how you can be terminated, there are no restrictions on how an employer can fire you. Employers can fire employees over the phone, by paper letter or email, in person – or even by sending a text message.”

So there you have it, more often than not, you are at an employer’s mercy. That being said, it would not be in a company’s best interest to fire people by text, email or even algorithm. Why? I think such a practice damages the morale of the workplace, hurts retention efforts and can negatively impact business if the public at large is not sympathetic to your process.

If you love what you heard, hate what you heard or, don’t know what you just heard, I want to know about it. You can leave a comment concerning this podcast on my website at www.JimStroud.com. In addition to finding source material and related information for this podcast episode, you’ll find other goodies that I hope will make you smile. And if you have not already, please subscribe to my website. Your continued support keeps  this podcast train chugging down the track. Whoot-whoot, whoot-whoot, whoot-whoot…

Links related to this podcast:

Music related to this podcast:

► Music Credit: LAKEY INSPIRED Track Name: “That Girl” Music By: LAKEY INSPIRED @ https://soundcloud.com/lakeyinspired Original upload HERE – https://www.youtube.com/watch?v=RlVfB… Official “LAKEY INSPIRED” YouTube Channel HERE – https://www.youtube.com/channel/UCOmy… License for commercial use: Creative Commons Attribution 3.0 Unported “Share Alike” (CC BY-SA 3.0) License. Full License HERE – https://creativecommons.org/licenses/… Music promoted by NCM https://goo.gl/fh3rEJ

► Music Credit: Dj Quads Track Name: “www is a thing” Music By: Dj Quads @

https://soundcloud.com/aka-dj-quads Original upload HERE – https://www.youtube.com/watch?v=9cqqU… • DJ QUads YouTube channel HERE: https://www.youtube.com/channel/UCusF… • Dj Quads on SoundCloud HERE: https://soundcloud.com/aka-dj-quads • Dj Quads on Twitter HERE: https://twitter.com/DjQuads • Dj Quads on Spotify HERE: https://open.spotify.com/artist/2VZrd… • Dj Quads on Instagram HERE: https://www.instagram.com/djquads/

► This is how to credit the artist in your content: Include the following in either your description or credits. ●The name of the track you’re using: “Track Name: Golden Hour” ●Who created the music – “Music by: LAKEY INSPIRED” ●Include a link to the artists original content, HERE – https://soundcloud.com/lakeyinspired/… ● License info for commercial use: “Creative Commons License – Attribution 3.0 Unported – CC BY-SA 3.0.” Additional information about this license can be found HERE – https://creativecommons.org/licenses/… ●(((THIS IS A CC BY SA (Share Alike) 3,0 LICENSE – SO YOU MUST INCLUDE THE LINK TO THE LICENSE IN YOUR CONTENT DESCRIPTION WITH THE ATTRIBUTIONS/ ARTIST CREDITS.))) ●A link to the full “CC BY-SA 3.0” License can be found HERE – https://creativecommons.org/licenses/… ● If you decide to use this music for commercial use, YOU MUST PUBLISH YOUR WORK UNDER THE SAME LICENSE SINCE IT’S A “CC By SA (Share Alike) License.