How do you staff call centers and keep them staffed?

Original air date: November 7, 2006 – Jim Stroud misses Karen Mattonen as he flies solo on this podcast. What’s inside? A sponsor, a big idea and a shameless self-promotional plug. Plus download my free ebook – “Racism Reimagined: How Critical Race Theory Imperils the American Workplace” | Subscribe to Jim Stroud’s blog here:

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