Is college still worth it in 2023?

By: Resume Now

Today’s world of work is hyper-competitive. Not surprisingly, everyone wants to crack the code of professional success. Many view education as the cornerstone of a fulfilling career and financial stability. But is it indeed so? Let’s find out.

Here are some recent data on this important topic.

  • According to the U.S. Bureau of Labor Statistics 2021 Employment Projections, educational background and income are closely correlated, with higher degrees typically leading to higher salaries and lower unemployment rates.
  • As the Association of American Colleges and Universities 2021 Employer Report shows, 87% of executives and hiring managers do care about your higher education credentials.
  • Research from Georgetown University calculated that the lifetime earning potential of a worker with a Bachelor’s degree is $2.8 million. Without a degree, the expected earning power is $1.6 million.

In August 2023, ResumeNow conducted a study on over 1,000 U.S.-based workers to examine the link between education and a successful career. Do educational achievements guarantee prosperous careers? Can we be sure that having a college degree will pay off one day? Does a diploma open the door open doors to a brighter future? Keep reading to discover what the study revealed.

College degree & professional fulfillment

At first, participants were asked whether educational achievements were necessary for a future career.

Almost 9 in 10 (87%) believed that education was essential to be successful at work.

Digging deeper—

The answers differed depending on the respondents’ educational level. The higher the education, the stronger their conviction that a college degree is necessary.

Education was considered essential for professional life by:

  • 65% of those without a college degree
  • 88% of Bachelor’s or Associate degree holders
  • 92% with a Master’s degree or higher

Survey takers also claimed that more education led to…

  • better job stability – 85%
  • better job performance – 84%
  • higher earnings – 81%
  • greater job satisfaction – 81%
  • having a more prestigious job – 80%

Additionally, college degree holders were viewed as more likely to…

  • work in managerial roles than those with lower education levels – 83%
  • become bosses’ pets than those with lower education levels – 80%
  • get promoted than those with lower education levels – 78%

Now, let’s move on to see what participants with a college degree think.

Is it worth having higher education?

ResumeNow also examined how degree holders felt about having a higher education.

  • 87% were proud of their educational achievements.
  • 85% claimed an academic degree boosted their self-confidence at work.
  • 83% believed higher education allows them to follow their professional dreams.

Also, almost 9 in 10 (88%) declared that a college degree was worth the money. Sticking to the topic of money, 66% of participants without higher education thought they would earn more money if they were better educated.

Education costs are high, but they’re a lifetime investment.

Some more study findings to mention here:

  • Only 36% of survey takers claimed they ended up working in the area of their degree specialization. 64% followed a different career path.
  • 72% regretted choosing their area of specialization.
  • 83% stated their current job required higher education.

Is getting a college degree worth it, then? It seems so.

Still, we all have the right to decide how to live our lives. There are different dreams to follow and career paths to choose.

How To Curse People Out at Work and Get Away With It

Recruiting has its rewards but it also provides several stress-inducing headaches. Recruiters are often under pressure to fill job openings quickly, especially for critical roles, leading to tight deadlines and a constant sense of urgency. Managing a large influx of applications for multiple job openings can be overwhelming and challenging to handle efficiently.  Some positions require niche skills or experience, making it challenging to find qualified candidates, leading to frustration and stress. Balancing the needs of different hiring managers and departments, each with unique priorities, can lead to conflicting demands and stress. And my personal favorite, when candidates reject job offers or drop out during the hiring process, recruiters might feel disheartened, especially after investing significant time and effort. It is during these trying times that a brief moment of silent meditation can be beneficial, conversely, a polite lambasting of your superiors, clients and co-workers can be equally cathartic. Of course, there are obvious risks with that type of therapeutic response. Fortunately, I have a remedy that will help you evade the notice of HR, reprimands from your boss and possibly endear you to your clients. Its quite simple really and immediately actionable should you need it now.

Imagine this scenario, a client contacts you and complains that they did not receive a package. You know for a fact that you have sent the items ordered and suspect that the client is attempting to swindle your company. However, you cannot prove it and their business is essential to your enterprise. This is how I suggest you handle things. Simply reply with a carefully worded, polite, and professional email. Here is an example.

Re: Missing Shipment Inquiry

Dear Favorite Customer,

I hope this email finds you well! We sincerely apologize for any inconvenience you may have experienced regarding the missing shipment. We understand the frustration this may have caused and are committed to resolving this issue amicably.

Upon receiving your query, we conducted a thorough investigation into the matter. According to our records, the shipment was dispatched on July 1, 2023, and was assigned tracking number #XYZ123. Our shipping department has provided evidence indicating that the package was successfully delivered to the specified address on July 5, 2023. However, we acknowledge your claim that you have not received the goods.

To ensure a fair and satisfactory resolution, we have initiated an internal review with our shipping department manager; regrettably, they are currently on vacation, which has caused a slight delay in the investigation process. Rest assured, as soon as our manager returns on July 20, 2023, they will personally oversee the matter and provide us with a comprehensive report.

In the meantime, we kindly request your patience and understanding. Our commitment to customer satisfaction is unwavering, and we are determined to rectify the situation promptly. Should any additional information or details arise during our inquiry, we will promptly update you…

If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team @NYC office – 123-456-7890 or @PA office 234-567-1010. We value your feedback and aim to ensure that you have a positive & pleasant experience with our company!

Thank you for your cooperation and understanding throughout this process. We look forward to resolving this matter to your satisfaction and restoring your faith in our services.

Best regards,

Jim Stroud
Customer Relations Team
ABC Company Limited

While appearing to be a polite and professional response to an issue, it is quite the harsh rebuke once sufficiently decoded. If you equate each punctuation mark with an insult, the email will read quite differently. Consider this cipher.

  • Period =  [you dimwit]
  • Comma = [you idiot]
  • Exclamation mark = [you think I’m stupid?]
  • Colon = [how ignorant can you be?]
  • Semicolon = [your stupidity is awe inspiring]
  • @ = [you simpleton]

When you read the email now with this code in mind, the email being sent is much more gratifying for the frustrated sender; in this case – you.

Re [how ignorant can you be?] Missing Shipment Inquiry

Dear Favorite Customer [you idiot]

I hope this email finds you well [you think I’m stupid?] We sincerely apologize for any inconvenience you may have experienced regarding the missing shipment [you dimwit] We understand the frustration this may have caused and are committed to resolving this issue amicably [you dimwit]

Upon receiving your query [you idiot] we conducted a thorough investigation into the matter [you dimwit] According to our records [you idiot] the shipment was dispatched on July 1 [you idiot] 2023 [you idiot] and was assigned tracking number #XYZ123 [you dimwit] Our shipping department has provided evidence indicating that the package was successfully delivered to the specified address on July 5 [you idiot] 2023 [you dimwit] However [you idiot] we acknowledge your claim that you have not received the goods [you dimwit]

To ensure a fair and satisfactory resolution [you idiot] we have initiated an internal review with our shipping department manager [your stupidity is awe inspiring] regrettably [you idiot] they are currently on vacation [you idiot] which has caused a slight delay in the investigation process [you dimwit] Rest assured [you idiot] as soon as our manager returns on July 20 [you idiot] 2023 [you idiot] they will personally oversee the matter and provide us with a comprehensive report [you dimwit]

In the meantime [you idiot] we kindly request your patience and understanding [you dimwit] Our commitment to customer satisfaction is unwavering [you idiot] and we are determined to rectify the situation promptly [you dimwit] Should any additional information or details arise during our inquiry [you idiot] we will promptly update you [you dimwit] [you dimwit] [you dimwit]

If you have any further questions or concerns [you idiot] please don’t hesitate to reach out to our customer support team [you simpleton] NYC office – 123-456-7890 or [you simpleton] PA office 234-567-1010 [you dimwit] We value your feedback and aim to ensure that you have a positive & pleasant experience with our company [you think I’m stupid?]

Thank you for your cooperation and understanding throughout this process [you dimwit] We look forward to resolving this matter to your satisfaction and restoring your faith in our services [you dimwit]

Best regards [you idiot]

Jim Stroud
Customer Relations Team
ABC Company Limited

In times past, I have found these methods of repudiation the source of great amusement in times of stress. Depending on the level of angst you are experiencing at the time, you may want to make your hidden rebukes more severe by adding choice expletives. No matter the words you use, keep the rebuke to yourself in order to avoid detection and maintain needed relationships in the workplace. Sometimes, silent revenge is best.

 

 

 

Workday Global Survey: Majority of Business Leaders Believe Humans Should be Involved in AI Decision-Making; Cite Ethical and Data Concerns

PLEASANTON, Calif.June 28, 2023 /PRNewswire/ — Workday, Inc. (NASDAQ: WDAY), a leader in enterprise cloud applications for finance and human resources, today published the results of its latest study, which examines the state of artificial intelligence (AI) in the enterprise, including the current perception among business leaders about the technology’s benefits, challenges, and opportunities. Key findings include:

  • 93% of business leaders believe humans should be involved in artificial intelligence decision-making.
  • 77% of respondents are concerned about the timeliness or reliability of the underlying data.
  • 29% said they are very confident that AI and machine learning (ML) are being applied ethically in business.
  • 73% of business leaders are feeling pressure to implement AI at their organizations.
  • 80% agree AI and ML helps employees work more efficiently and make better decisions.
  • 72% of respondents said their organization lacks the skills to fully implement AI and ML.

Nearly three-quarters (73%) of business leaders are feeling pressure to implement AI at their organizations, but the vast majority are wary of giving up too much decision-making power. In the survey of 1,000 business decision-makers from around the globe, 93% said it’s important for humans to have oversight of AI or ML when making significant decisions.

“Business leaders understand that AI and ML are critical to success in the future of work,” said Jim Stratton, chief technology officer, Workday. “But enterprise organizations continue to lack the skills needed to implement the technology, and concerns around data integrity, ethics, and role elimination persist. Successful adoption of AI and ML require a commitment to keeping humans in the decision-making loop and working with partners who are committed to responsible AI and maintaining data integrity.”

Despite the Case for AI Adoption, Concerns About Ethics and Data Accuracy Remain

More than 90% said they currently use AI within their operations for managing people, money, or both, and 80% agree AI and ML helps employees work more efficiently and make better decisions. The need for investment in this area is clear – 80% of respondents agree that AI and ML are required to keep their business competitive.

But despite wide-spread adoption and broad agreement around the case for AI and ML in the enterprise, concerns remain about its accuracy, ethics, and security. In fact, 77% of respondents are concerned about the timeliness or reliability of the underlying data, 39% consider potential bias to be a top risk when considering AI, and 48% cite security and privacy concerns as the main barriers to implementation. Only 29% said they are very confident that AI and ML are being applied ethically in business right now, but they are more optimistic about the future – with more than half (52%) saying they are very confident it will be applied ethically in five years’ time.

Outlook for Workers is Optimistic, But New Skills Will Be Required

Business leaders are considering AI’s impact on the workforce of today and tomorrow. Nearly half (45%) believe AI and ML will benefit workers, augmenting workloads and creating new career paths. 43% are more cautious, warning that AI and ML will replace some tasks, causing some unemployment among workers. 12% are more doubtful, saying that AI and ML will replace humans completely and have a negative impact on workers.

While leaders agree it is critical for humans to be involved in AI decision making, the survey also found a critical skills gap to successful AI implementation. Nearly three-quarters (72%) of respondents said their organization lacks the skills to fully implement AI and ML, and an even slightly higher percentage (76%) said their own knowledge of AI and ML applications needs improvement.

The full findings from the study identify widespread recognition of the potential for AI to transform enterprise business processes – along with significant gaps in how to get there. To learn more and view the full results, visit AI IQ: Insights on Artificial Intelligence in the Enterprise.

For additional information:

About Workday
Workday is a leading provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Workday applications for financial management, human resources, planning, spend management, and analytics are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work. Workday is used by more than 10,000 organizations around the world and across industries – from medium-sized businesses to more than 50% of the Fortune 500. For more information about Workday, visit workday.com.

© 2023 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

Fired for Being White

Is it fair to discriminate against white people in an effort to balance out historical inequities? I don’t think so. I believe racism is wrong no matter the perpetrator. This is why I was glad to hear ten Black workers at Glow Networks Inc. had been awarded $70 million after they filed a lawsuit against Glow Networks Inc for discriminatory practices. I was just as elated to learn that a Starbucks manager recently won a discrimination lawsuit. In case you missed it, these are the highlights.

Shannon Phillips, a former regional manager, was fired after two black men were arrested at a Starbucks Philadelphia branch in 2018, leading to large protests. Phillips sued Starbucks in 2019, alleging that race had been a determining factor in her termination. She claimed that Starbucks was looking for a “scapegoat” to terminate to show action was being taken following the incident involving the two black men. Phillips alleged that Starbucks retaliated against herself and another white employee in an effort to “convince the community that it had properly responded to the incident.” A federal jury in Camden, New Jersey, on June 13, 2023, awarded Phillips $600,000 in compensatory damages and $25 million in punitive damages after finding that Starbucks violated her federal civil rights in addition to a New Jersey law that prohibits discrimination based on race.

Shannon Phillips was essentially fired for being white, in the wrong place, and at the wrong time. As shameful as that incident was, this has happened a few times in recent memory. For example, a white hospital executive said he was fired and replaced by two women as part of a diversity push. He sued and was awarded $10 million. Keith Wann, a white sign language interpreter, claims he was fired from the Broadway production of “The Lion King” because of his race. According to reports, Wann was told over email that it was “no longer appropriate to have white interpreters represent Black characters for ASL Broadway shows”. Wann sued the Theatre Development Fund for discrimination, alleging that he was fired because of his race. In November 2022, Wann was awarded $10 million in a settlement. And then there is the case in Detroit with the Wayne County airport. To quote the Detroit Free Press

A reverse discrimination lawsuit alleges the Wayne County Airport authority has created a hostile working environment for white employees, calling them “racist” over legitimate business decisions, shutting them out of meetings, and giving preferential treatment to Black workers, job applicants and minority-owned businesses because of their race.

“The effect has been Black employees are now immune to criticism, while white employees are expected to accept their relegation to second class status or face retaliation,” states the lawsuit, which also alleges that Detroit Metropolitan Wayne County Airport “regularly bypasses the top-rated bidder on contracts in favor of lower-rated minority owned businesses.”

Moreover, the suit alleges, the airport unlawfully uses race as the No. 1 factor “in all employment decisions.”

Further down the article it reads…

“Donerson had already harbored an obsession with race,” the lawsuit states. “But to Donerson, not only are all races not equal, certain Black employees are ‘Blacker’ than others.”

Donerson declined comment.

The lawsuit cites a meeting during which Donerson allegedly disparaged a Black co-worker who had left for another company, stating that she ” ‘wasn’t very Black.’ ”

Wood was confused by this comment, so Donerson allegedly further explained that the former co-worker “was raised by white parents.”

Are these incidents evidence of a trend of increased discrimination against white people? Some white people think so. According to a May 2022 University of Maryland Critical Issues Poll, a majority of white Americans say they have seen an increase in discrimination against other whites, they say at the same time that other groups, including Black and Latino Americans, have been less discriminated against. On the flip side, Black and Latino Americans say their groups have been discriminated against while also saying that other groups have also been highly discriminated against. This is somewhat in line with what I have seen in other studies. For example, in the Association for Psychological Science study, “Whites See Racism as a Zero-Sum Game That They are Now Losing, it was reported that both blacks and whites believed that discrimination against blacks had declined over the past few decades, but whites believed that discrimination against whites was now more common than discrimination against blacks. Why was that? Michael Norton and Sam Sommers, the authors of the study, thought it was because the more whites thought discrimination against blacks was decreasing, the more they felt discrimination against whites was increasing. That sentiment holds true in other studies as well, which say increasing diversity increases the perception of anti-white bias.

Whether real or imagined, the perception of white bias will continue to increase with the browning of America. According to recent demographic projections, the white population in the United States is expected to become a minority by 2044. This is due to a combination of factors, including a declining birth rate among white Americans and increasing immigration from non-white countries. While the white population is still the largest racial or ethnic group in the United States, accounting for 60% of all Americans, the shift to a more diverse nation is happening more quickly in some places than in others. When this happens, or as we trend towards this inevitability, how will this affect the practices of DEI (diversity, equity and inclusion) practitioners? Will the calls to “be less white” as it is often preached in some diversity trainings fade away? Will there be a shift from proclaiming we operate in a white supremacist culture? If the population averages out to a multi-ethnic mix, what will become of the DEI industry? I asked ChatGPT, “If there was no minority-majority in America, would there be a need for the DEI industry?” Chat GPT responded…

If there were no minority-majority race in the United States, the dynamics and focus of the diversity, equity, and inclusion (DEI) industry might evolve, but the need for promoting equity, inclusion, and addressing bias would still exist. While the specific emphasis on racial disparities might shift, other dimensions of diversity and social inequalities would continue to be relevant.

Here are a few reasons why the DEI industry would still have a need:

Intersectionality: Intersectionality recognizes that individuals have multiple social identities and face overlapping forms of discrimination and privilege. Even without a clear majority or minority race, individuals would still have diverse identities based on factors such as gender, age, socioeconomic status, religion, sexual orientation, disability, and more. DEI efforts would focus on acknowledging and addressing these intersections to ensure equal opportunities and inclusivity for all.

Social and Economic Disparities: Beyond racial disparities, other forms of social and economic inequalities persist. These include disparities in income, education, employment, healthcare, and representation. The DEI industry would continue to work towards reducing these disparities, promoting equitable access, and dismantling systemic barriers that hinder certain groups from fully participating and thriving in society.

Cultural Competence and Global Diversity: Even without a clear minority-majority distinction, cultural competence and understanding diversity remain crucial in an increasingly globalized world. The DEI industry would play a role in fostering cultural competency, promoting inclusive practices, and facilitating intercultural understanding among individuals and organizations.

Bias and Discrimination: Bias and discrimination can manifest in various forms, not limited to race alone. Implicit biases, stereotypes, and prejudiced attitudes can impact decision-making, workplace environments, and societal interactions. The DEI industry would continue to address these biases, raise awareness, and implement strategies to mitigate discrimination based on various dimensions of diversity.

While the specific focus and strategies of the DEI industry may adapt to reflect the changing landscape, the fundamental goal of fostering equity, inclusion, and equal opportunities for all individuals would persist, irrespective of the absence of a minority-majority racial dynamic.

When I read that I was disappointed because it demonstrated that there will always be a way to keep us divided, and a monetary incentive to do so.

Don’t Let Your Recruiting Talent Go to Waste During a Recession

In a recent episode of The Jim Stroud Podcast, “Don’t Let Your Recruiting Talent Go To Waste During a Recession,” I made a case for reallocating recruiters into other parts of the business in order to attain a strategic advantage. I laid out four examples of what companies could have recruiters do during a recession and this is my fifth suggestion: do a skills assessment and place them on other jobs inside your company.

In a conversation with ChatGPT, I asked for a list of jobs that were compatible with the skills of a recruiter. Not only did it give me a list of jobs, but it shared attributes that were essential for recruiting and likewise, the jobs it cited. Here is a quote…

Recruiters have a range of skills that can be transferable to various jobs and industries. Here are some job roles that are compatible with the skills of a recruiter:

  • Human Resources Manager
  • Talent Acquisition Specialist
  • Sales Representative
  • Business Development Manager
  • Account Manager
  • Marketing Coordinator
  • Public Relations Specialist
  • Event Coordinator
  • Customer Success Manager
  • Training Manager
  • Learning and Development Specialist
  • Career Coach
  • Executive Assistant
  • Office Manager
  • Operations Manager
  • Project Manager
  • Business Analyst
  • Data Analyst
  • Customer Service Manager
  • Social Media Manager
  • Content Writer
  • Copywriter
  • Digital Marketing Manager
  • Market Research Analyst
  • Business Consultant

These job roles require skills such as communication, relationship building, problem-solving, organization, time management, and adaptability, all of which are essential for a recruiter. Additionally, recruiters often have experience in sourcing and evaluating candidates, which can be valuable in many different industries and job functions. Do you have openings in your company for any of these roles? If so, consider offering an opportunity to an internal recruiter.

If you like the idea of this, in addition to consulting ChatGPT, consider the website – My Skills, My Future. It gives you jobs that are a match for other jobs, based on skills, and salary information. Check out what I get when I search for jobs based on an HR Specialist qualifications.

If this was helpful, please like and share this post with your network. Be sure to subscribe so you don’t miss out on new content.

Jim